1Introduction
This Privacy Policy describes the data protection practices of fighter ("we", "Platform", or "fighter") operating through fighter.vu. We take the privacy of every user seriously and uphold our responsibilities as a responsible data controller.
This document describes the types of information we collect from users, the purposes of that collection, the parties who may have access to it, and the rights you hold over your personal data. If you have any questions after reading this document, our support team is ready to help.
2Information We Collect
Fighter collects various types of information depending on how you interact with our platform. Generally, the information we collect falls into two main categories:
Information you provide directly:
- Full name as it appears on your identification document.
- Date of birth for age verification purposes.
- Active email address for account communications.
- A valid Malaysia phone number.
- Bank or e-wallet details for transaction processing.
- Identity verification documents such as a national ID or passport during the KYC process.
- Current residential address.
Automatically collected information:
- IP address and estimated location data.
- Device type, operating system, and browser used.
- In-platform activity logs including games played and session duration.
- Cookie data and related tracking technologies.
- Deposit and withdrawal transaction history.
| Data Type | Primary Purpose | Retention Period |
|---|---|---|
| Identity Data | Account verification, KYC, fraud prevention | Full account lifetime + 5 years |
| Financial Data | Transaction processing, compliance auditing | 7 years (legal requirement) |
| Technical Data | Security, platform improvements | 12 months |
| Usage Data | Analytics, fraud detection, support | 24 months |
| Communication Data | Support records, dispute resolution | 3 years |
3How We Use Your Information
Fighter only uses your personal data for legitimate and reasonable purposes. We do not collect unnecessary information, and every use of data is based on an appropriate legal basis — whether contractual, legitimate interest, or your consent.
The primary purposes for which your personal data is used are as follows:
- Account management: Creating, maintaining, and protecting your fighter account.
- Transaction processing: Ensuring your deposits and withdrawals are processed accurately and promptly.
- Fraud prevention: Detecting and preventing suspicious activity to protect you and the platform.
- Legal compliance: Meeting KYC obligations, anti-money laundering requirements, and other reporting obligations.
- Customer support: Processing your inquiries, complaints, and support requests more efficiently.
- Service communications: Sending important notifications related to your account, transactions, and platform updates.
- Responsible gaming: Monitoring gaming patterns to identify users who may need support.
4Sharing Information with Third Parties
Fighter does not sell or rent your personal data. However, in the context of legitimate business operations, we may share your data with certain categories of third parties:
- Payment providers: Transaction information required to process your deposits and withdrawals.
- Game providers: Minimum data required to deliver a smooth gaming experience.
- KYC services: Identity information for legally required verification purposes.
- Legal authorities: When required by court order or directive from a competent regulatory authority.
- Technology providers: In the capacity of data processing necessary for platform operations, subject to strict data protection agreements.
All third parties working with fighter are required to sign a data protection agreement and are only permitted to use your data for the specific purposes stated — nothing beyond that.
5Cookies and Tracking Technologies
Fighter uses cookies and similar technologies to enhance the user experience, ensure platform security, and understand how users interact with our website. We use several types of cookies:
- Essential cookies: Required for core platform functions such as login sessions and security. Cannot be disabled.
- Performance cookies: Helping us understand how users use the platform so we can make continuous improvements.
- Functionality cookies: Saving your preferences such as language and display settings for a better experience.
- Security cookies: Helping detect suspicious activity and protecting your account from unauthorized access.
You can manage cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of some parts of the fighter platform.
6Data Security
Protecting your personal data is fighter's top priority. We continuously invest in the latest security infrastructure to keep your information safe at all times. Our security measures include:
- 256-bit SSL encryption for all communications between your browser and our servers.
- Passwords are stored in a hashed format that cannot be reversed.
- Intrusion detection system that monitors traffic in real time.
- Strict internal access controls — only authorized staff can access user data.
- Regular security audits conducted by qualified independent third parties.
- Encrypted data backups stored at physically separate locations.
7Your Rights as a Data Subject
As a fighter user, you hold certain rights regarding your personal data. We fully respect and uphold these rights:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Correct inaccurate or incomplete information.
Right to Erasure
Request data deletion under certain circumstances permitted by law.
Right to Object
Object to the processing of your data for certain purposes, including marketing.
Right to Data Portability
Receive your data in a structured, machine-readable format.
Right to Restrict Processing
Request a temporary restriction on the processing of your data.
To exercise any of the above rights, contact the fighter support team via live chat or email at [email protected]. We will process your request within 30 days of receipt.
8Children's Privacy
The fighter platform is not designed for individuals under the age of 18, and we do not knowingly collect personal data from such individuals. Our registration process requires age verification, and fighter conducts additional checks on a periodic basis.
If we detect that a child's personal data has been collected without proper parental or guardian consent verification, we will take immediate steps to delete that information.
9Changes to This Privacy Policy
Fighter reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology requirements, or applicable law. When significant changes are made, we will notify you via your registered email or in-platform notification at least 14 days before the changes take effect.
We encourage you to review this page periodically to stay informed about how we protect your information. The date of the most recent update will always be displayed at the top of this document.
10Contact Us About Privacy
If you have any questions, concerns, or complaints regarding how we handle your personal data, please contact us through any of the following channels:
- Email: [email protected]
- Live chat: Available 24/7 on the fighter platform
Our data protection team will respond within 3 business days. For more complex complaints relating to data subject rights, we are committed to resolving them within 30 days.
Privacy Policy Contents
- Introduction
- Information We Collect
- How We Use Your Information
- Third-Party Sharing
- Cookies and Tracking Technologies
- Data Security
- Your Rights as a Data Subject
- Children's Privacy
- Changes to This Policy
- Contact Us
Related Documents
Protections You Receive
- 256-bit SSL Encryption
- No sale of data to third parties
- Right to access and delete data
- 72-hour breach notification
- Periodic independent security audits
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